An unusual incident on an IndiGo flight from Delhi to Lucknow in India left passengers terrified. Daksh Sethi, a passenger on the flight, recounted his panic when his seat suddenly became loose, describing the experience as equivalent to having a “minor heart attack.” Here are the details…

Seats Came Loose, Passengers Panicked!

During the flight, Daksh Sethi noticed his seat shaking, which immediately raised his concerns. He later realised that the seats had come loose and described the sensation as “feeling like free-falling in a plane that had just taken off.” Three passengers had to be relocated to another row, while others clung to the seats in front to steady themselves and overcome their fear.

The video Sethi shared on his Instagram account quickly went viral. The footage shows passengers in distress while the flight crew swiftly directs them to alternative seats.

“This Must Be Investigated”

Highlighting the seriousness of the incident, Daksh Sethi stated, “It may not seem like a major issue, but if an elderly passenger with a medical condition had experienced this, the outcome could have been different.” He also criticised the airline for such a lack of maintenance, questioning its safety protocols.

“Passengers on an IndiGo flight from Delhi to Lucknow, loose seats caused panic in the air.

✈️ #IndiGo #AviationSafety #FlightIncident #DelhiToLucknow #PassengerExperience #AirlineSafety #AircraftMaintenance #TravelNews #ViralVideo #EmergencyResponse #BreakingNews pic.twitter.com/YyclR9NcGp

— Aero Haber (@aero_haber) March 21, 2025

IndiGo’s Official Statement: “An Unusual Incident”

Following the widespread reaction on social media, IndiGo Airlines released a statement to the Hindustan Times, describing the event as an unusual occurrence. The statement read:

“We have taken your feedback seriously. The situation will be thoroughly investigated. Our crew responded promptly, providing alternative seating for passengers. The safety and comfort of our passengers remain our top priority.”