“At Fairmont, heartfelt hospitality is at the core of everything we do, driven by a commitment to ‘Make Special Happen’ at every stage of the guest journey,” said Claudia Kozma Kaplan, Chief Brand Officer, Fairmont Hotels & Resorts, in a press statement. “We are delighted to reveal our new ‘Special Happens…’ moments, which offer guests even greater opportunity to embrace the unexpected, uncover untold local stories, and forge lifelong memories through Fairmont’s distinctive celebratory lens.”
“Experiences” continue to top the list of what luxury travelers seek—and Fairmont is taking a deep dive into the cultural immersion and culinary adventures that Accor has spotlighted in its recent look at trends.
For more information, visit fairmont.com.
