Corendon Airlines has been awarded the “Project of the Year” title by Global CIO for its Passenger Service System (PSS) project, which transformed its passenger services system. The digital transformation initiative delivered significant gains in operational efficiency and passenger experience.
PSS transformation strengthened digital infrastructure and launched a new era in operational efficiency
Corendon Airlines achieved a significant success at the international awards program organized by Global CIO, which brings together global IT leaders. The company won the “Project of the Year” award with its Passenger Service System (PSS) project, which transformed its passenger services infrastructure end-to-end.
This award, achieved in an organization where numerous projects from around the world were evaluated, demonstrated that Corendon Airlines’ digital transformation strategy has gained recognition on an international scale.
Critical transformation: Reservation and passenger systems restructured
The PSS transformation, covering reservation, ticketing, and passenger management systems that form the backbone of airline operations, moved the company’s technology infrastructure to a more flexible and scalable structure.
This process, which involved high operational risk and technical complexity, was completed without any disruption to flight operations. In this respect, the project stood out not only as a technical achievement but also as an operational success.
The transformation, carried out in coordination with different business units and international technology stakeholders, was implemented through a comprehensive organizational model.
Data-driven structure and enhanced passenger experience
With the new system infrastructure, Corendon Airlines:
- Increased operational efficiency
- Achieved optimization in cost management
- Strengthened data-driven decision-making processes
- Made the passenger experience faster and more personalized
This transformation once again demonstrated the direct impact of digitalization on commercial performance, especially in the highly competitive aviation sector.
“Seamless transition was the most critical success criterion”
Burcu Par Güler, Senior Manager of Corporate Solutions at Corendon Airlines, emphasized that the PSS transformation is one of the most challenging processes in the industry.
Güler stated that completing the process while maintaining operational continuity and without negatively affecting the passenger experience was the most important success criterion. She also noted that the award from Global CIO is a concrete indication of strong inter-team collaboration and the company’s digital vision.
Technology investments stand out in global competition
This award shows that Corendon Airlines is not only a leisure airline but also a player that stands out with its technology investments.
According to experts, projects such as PSS transformation are among the most critical factors determining airlines’ long-term competitiveness. Especially in a period of increasing cost pressure and diversifying passenger expectations, integrated and data-driven systems provide strategic advantages for companies.
Corendon Airlines: Integrated growth model from tourism to aviation
Founded in the Netherlands in 1997 as a tour operator, Corendon has evolved into an integrated tourism group by expanding into aviation, hospitality, and destination management over time.
Today, the company operates flights from many European countries to Türkiye and popular holiday destinations, and has a wide operational network through its subsidiaries Corendon Dutch Airlines and Corendon Airlines Europe.
As of 2025, Corendon Airlines carries 10 million passengers annually and continues its hotel investments in Europe, Türkiye, and the Caribbean under the Corendon Hotels & Resorts brand.
