Turkish Airlines (THY) launched the Smart-Tagged Baggage Service as of 1 December to enhance passengers’ travel experience. This innovation, implemented in collaboration with Samsung, allows passengers to easily track their luggage via Galaxy SmartTags.
By expanding the scope of the service, THY aims to integrate SmartThings technologies to make the overall travel experience more comfortable and seamless.
A Leading Step in Digitalisation from THY
Kerem Kızıltunç, Turkish Airlines’ Deputy General Manager of Information Technologies, said in a statement, “Turkish Airlines continues to lead the industry in its digitalisation journey. We are pleased to cooperate with Samsung in a way that benefits our passengers. We will continue to strengthen our industry leadership with technological collaborations that prioritise guest satisfaction and set new standards in the aviation sector.”
Samsung Supports Travel Comfort
Jaeyeon Jung, Executive Vice President and Head of SmartThings at Samsung Electronics, said, “Samsung is expanding the SmartThings Find experience through cross-industry partnerships to help customers stay connected and comfortable wherever they are. We are delighted to work with Turkish Airlines to provide a more comfortable and seamless travel experience.”
With this cooperation, Turkish Airlines passengers will be able to track their luggage instantly, minimise the risk of lost baggage, and complete their travels more safely and comfortably.
